Smart Accounting Hub for QuickBooks Online (QBO) View Logs
PERMISSIONS Security level with the QuickBooks Extension Admin setting enabled and API impersonation permissions.
NAVIGATION Left Navigation Menu > Admin > Extensions & Integrations > Smart Accounting Hub > Activity Logs
View Logs
The View Logs page is dedicated to viewing the status of synced invoices, purchase orders, or expense reports. The information can be helpful in troubleshooting potential issues.
To access the logs, click View Logs.
The log will display up to the last 25 synced items per page. You can filter and sort data by columns.
Details
Click Details in the Actions column to display a detailed activity log of the selected transaction.
The top half of this page is dedicated to assist in pinpointing data sync errors based on the associated field. It displays the fields that synced or attempted to sync to QuickBooks.
The bottom half of this page displays the Job Transcript. The Job Transcript lists every step taken during the transaction's sync to QuickBooks. This is useful for you and other support resources in finding which step of the sync failed or caused an error.
View Raw Data
From the Details page, click View Raw Data to view the entire activity log's source code to provide support assist with any further troubleshooting.
Click View Formatted Data to return to the Details page.
